Storyboard That Diagnostics Test

You can use this page to see common issues that may affect your experience.

We highly recommend sending this page, or a screenshot, to your IT department if you are having problems.

The two most common issues are an out of date web browser, or a firewall.


Need more help? Email us at support@storyboardthat.com and include a screenshot of this page.



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❌ Your Browser is Out of Date

Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)

  • Your Browser: Webkit based browser
  • Operating System:
  • Download URL:
  • Released: 1/1/0001
  • How to Update

Firewall Tests


Dependency Example URL Status Add to your Firewall

Logged in As

You are not logged in

Your Diagnostic ID

Your diagnostic ID is not set


Internet Speed Test

Test the speed of your internet.


Authorization Test


Host Test Authorization

Browser Tests


Feature Result

Clear My Storyboard That Cookies

This will clear all your Storyboard That cookies and will log you out of Storyboard That.

Clear all Storyboard That Cookies



Extra Debug

Additional errors may appear below.




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