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JULIA/PHIA INTERVIEW

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JULIA/PHIA INTERVIEW
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  • JULIA: Hi Good Morning! My name in Christianne Julia Acupan , May I interview you?
  • JHACKIE: Good Morning! yes sure!
  • JULIA: So First of all, can you introduce yourself? And what is your job right now?
  • JHACKIE: My name is Jackie Somera, im 33 years old and i live at lot 10 progresso 1st Guadalupe viejo Makati city. And i am working at QBE Insurance in the position of Policy Support Officer
  • JULIA: Alright, i will ask you some questions. Since you are working what training method did you used when you were just starting work?
  • JHACKIE: The Training method that i used is E- Learning. For us to be able to understand the insurance backgound, we had trainers who came from Australia to discuss about insurance. Then we have a documentation that we call DTP wherein you can read how to process a certain transaction.
  • JULIA: And have you developed?
  • JHACKIE: yes!
  • JULIA: Is it effective to you? How? 
  • JHACKIE:since the DTP is a step by step process, it helped us to make sure that we don't miss a single step or process in our transactions
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