customer awareness
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- Today I went to buy some fruits from the market I thought they were organic but when I washed them there was colour in it.
- So sad, you must complain to the consumer organization immediately.
- I dont know anything about it. Can you help me?
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- Ok I will tell you the details about it.
- OK, How it started and what is the history in India about the consumer awarness and what are the rights as consumer?
- Consumer Awareness is an act of making sure the buyer or consumer is aware of the information about products, goods, services, and consumers rights. Consumer awareness is important so that buyer can take the right decision and make the right choice
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- Ralph Nadar is considered as the father of consumer movement.
- Very Nice, so it means there may be some organization and acts in India which can help the consumers.
- December 24th is a landmark day in the history of consumermovement in India as on this day the Consumer Protection Act, 1986came into existence
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- Yes there are,, like 1. Consumer Coordination Council, 2. Common cause-Delhi, 3. Consumer Education Research Centre, 4. Consumer protection Council in Ahmedabad, 5. Consumer Guidance Society of India in Mumbai, 6. Mumbai Grahak Panchayatetc.
- What are the rights as consumer?
- The Contract Act 1982, The sale of goods act1930, The essential Commodities Act1955, The trade marks act 1999, The competition act 2002 etc.
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- oh! Great..
- Rights of Consumer as per act is Right to Safety, Right to choose, Right to be heard, Right to be informed, Right to redress, Right to healthy environment, Right to basic need, Right to consumer education.
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- I can conclude that very few consumers are fully aware of the rights and consumer protection Act. Hence it is necessary to educate them their rights as a consumer to make them vigilant, rational and aware buyers. The government has been fruitful in providing protection to the consumer in the real sense of the term and served the purpose of the Act.
- Thank you Moksh for the information.
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- Hello , How are you neha? You seem sad today what is wrong ?
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