Buying North American Commercial Property Insurance
Storyboard Text
- UnderWriter UnderWriter
- Thanks for your submission to reinstate Todd's insurance but he has a bad credit record and a lot of claims. We are not sure this is the kind of business we want
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- THE BEST MIAMI SEAFOOD RESTAURANT EVER!
- Hi I'm Todd and I'm pleased that my Florida based restaurant is ready to re-open after Covid but it suffered and had to make insurance claims for interruption and had cashflow problems and not always paid my insurance premiums and the underwriters have suspended cover! I need to reinstate my full Business Owners' insurance but I'm going to need the help of my local MGA broker - Mia
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- ..look Mia what if I pay a higher deductible and some extra premium in advance? I must have insurance or I'm out of business
- It's a tricky one Todd and beyond my authority as an MGA, Let me refer it in to the underwriter. I'm on the Teams Acord chat right now, won't take long
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- Ok - Let me type in the standard Acord form for Business Owners insurance for a request to change change the deductible and change the instalment plan so the policy is paid upfront.
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- Mia, The MGA talking to the Underwriter
- Ok I take your point. Ok I will allow it on this occasion. I shall bind in Teams Acord
- Mia
- Mia, The MGA
- Great Thanks
- What about the fact that he has been a loyal customer and these problems are due to covid - beyond his control?
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- Great! With just one button press on my system, it goes straight through to Todd's underwriters on Acord Teams and automatically passes through his policy number and knows who I am - no rekeying and logging in. So easy!
- Hey Todd, great news....You are back in business!!
- Awesome! I can't thank you enough
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