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  • Order Here
  • APPLE 
  • Thanks! Let's go home now Jack
  • Thank You for purchasing the AppleCare+ option with us! Here is your mac book pro!
  • Pick Up
  • ~ On the ride home ~
  • Dad.... I dropped the laptop T-T
  • BANG
  • WHAT?? ALREADY?? Boy we just bought it!!
  • HEY WHAT WAS THAT!
  • That is just great. It's not even working
  • I'll go back to the store and try to exchange it 
  • After all we did purchase the extra AppleCare+.
  • You're back already?
  • Order Here
  • APPLE 
  • Yeah there was a small problem. My son dropped the laptop and it isnt working anymore. Does the warranty cover this so I can exchange it for another one?
  • I'm afraid that isn't possible because drop damage is not covered under the warranty. However, since you did purchase the AppleCare+ something can be done.
  • Pick Up
  • Order Here
  • APPLE 
  • Hmm I don't know if I like that but if it's the only option then I guess I will take it.
  • The damage to the computer isn't bad so it works.
  • Unlike the actual warranty, AppleCare+ covers up to two accidents so you would still have to pay for the repairs however they would be significantly less than without the insurance
  • Pick Up
  • Order Here
  • APPLE 
  • Here is the damaged laptop. Please contact me when it is repaired. Thanks!
  • In the end the customer was covered by the extra insurance so even though they didn't get a full refund or exchange, they still could repair the product at a decreased price. It was barely a day since they bought the product so they didn't have to worry about the time frame.
  • Pick Up
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