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  • Professional Conduct
  • Professional Conduct
  • there are several factors that decide your personal growth at your job.the offi cial conduct andyour body language in the offi ce
  • Professional Communication
  • Eff ective communication is about conveying your messages to other people clearly.If the process is not used properly, messages can get muddled by the sender, or misinterpreted by the recipient
  • Communication is only successful when both the sender and the receiver have the same understanding of the same information as a result of the communication
  • Using Body Language
  • Body language is the nonverbal and often unintended communication on the part of one individual to another. Nonverbal communication includes facial expressions, head movements, eye contact, hand gestures and body positions.
  • Gestures andEye Contact
  • It is important that you know the following:Gestures should be natural, open and free and not used too much. An abrupt and nervous gesture is ineff ective and will detract from the eff ectiveness of your message andEye contact portrays confi dence and shows that you are at ease with the topic
  • Your Professional Image
  • Always show respect for senior management and be loyal to them. They lay down the company rules and set the tone of the workplace and the relationships within it. They also uphold the image of the company.
  • Dress according to your company’s requirements. If the company has no dress code policy, dress in the same manner as senior management
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