Smart Consumer
Storyboard Text
- Anil enquires about the money order at the post office.
- Mister, many a times, money orders get lost all in thousands of deliveries. Things like that keep happening. At last, to err is human.
- Sir, I sent a money order for my parents around a month ago but they haven't received it yet. Could you please tell me its status?
- The post office does not respond to the query satisfactorily.
- What do you mean "they get lost", it had most of my past year's savings. If my parents do not get the money, they will starve. I want my money back this instant!
- Uh, don't be irrational mister. Where will we get you money from? Just send another money order and I will make sure your parents get it.
- Anil warns the postmaster before going to court.
- Consumer court? What is that? Huh! Don't just make something up like that. You think I will get scared? Not at all.
- Sir, such a behavior is not justified at all. I will file a case in the consumer court and I will definitely seek justice.
- Anil goes to consumer court to file a case.
- Sir, I have to pay a very heavy price for the carelessness of the post office. A month ago, I sent a money order for my parents. It consisted of more than half my savings of the past year and they still haven't received it yet. When I asked the post master about it, he said that such things are normal.
- Hmm, let the post master be called to the stand for questioning.
- The postmaster is called to the stand.
- From now on, don't mistreat innocent people. Nowadays, people are aware of their consumer rights and they don't tolerate such misdemeanor.
- Why are you troubling Anil like that? Do you know it is unethical do withhold money like that? You must compensate him.
- Your Honor, I regret about how I acted. I did not know my actions would have such repercussions. I should have listened to my customer's query.
- The judge announces the court verdict.
- As per the verdict, Anil will be given back his money immediately. The post office will send his money to his parents without charging any fee. He will also be compensated for his litigation fee.
- Thank you so much Your Honor.
- Oh God! Why did I take it lightly? Who knew there was a consumer court in our country.
- Sir, my parents will starve and I will be in heavy loss if I don't get my money back.
- CONSUMER COURT
- CONSUMER COURT
- Thank God I was aware of my consumer rights and that I was able to use them. I wonder how many people who are unaware of their rights are tricked like this on a daily basis.
- CONSUMER COURT
- I am so sorry Your Honor. I will make sure the necessary arrangements are made and I will never do this with anyone else ever again.
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