Rock Solid Host Greet
Storyboard Description
Storyboard for Host Keys / Musts for Rock Bottom Jan training focus.
Storyboard Text
- The Greet and Welcome when things aren't slammed ... done incorrectly
- Other Guest with "us" [the camera perspective] walking toward entrance.
- Back to Guest, talking with other host.
- What are you doing after your shift?
- Host Stand
- Nothing.
- Facing side, talking with other host.
- Do they know we're here? I wonder if they are going to seat us. Maybe we should go somewhere else?
- Want to go somewhere and hang out?
- Host Stand
- I guess.
- First person camera perspective from one of Guests. Two Guests enter restaurant doors.
- Host Stand
- Oh... Hi! Table for two?
- [Camera still in 1st person perspective] Guests enter approach stand as Hosts are absorbed in conversation. No immediate Greet or Welcome.
- The Greet and Welcome when things aren't slammed ... done right
- [Slightly annoyed] Guest says to companion...
- Hosts break from their conversation and acknowledge Guests.
- What are you doing after your shift?
- Nothing.
- Good afternoon! Welcome to Rock Bottom! Come on in!
- Other Guest with "us" [the camera perspective] walking toward entrance.
- Hosts see Guests approaching. They end their conversation, and one goes to open the door for the Guests.
- Facing doors, talking with other host in "side-talk."
- Host Stand
- Facing doors, side-talking with other host.
- Host has opened and held door for Guests. Host greets Guests with big welcoming smile and pleasant tone.
- Is this your first time visiting us?
- Host Stand
- Fantastic! We're glad you are back. Would you like a table for two in our dining room or do you want to sit in the bar area?
- No. We've dined here before.
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