Check In Hotel Process

Good morning, ma'am. Welcome, come in.

The client arrives at the hotel

Alright, sure.

Good morning, thank you.

Let me escort you to the reception, our bell

attendant will take your luggage to the reception.

Good morning, ma'am. May I help you?

Good morning, well, I have a reservation.

Oh! I see. Your name, please?

Lydia Brown.

Perfect! Where are you from, Mrs. Brown?

I'm from the United States.

At the reception

Let me see...

Yes, here it is, Mrs. Brown. May I see your passport, please?

So, Mrs. Lydia Brown, from the United States... A reservation for three nights. That's right?

Yes, that's right.

Perfect. Now, if you could sign here, please.

Thank you, Mrs Brown. Room 267. Do you have any baggage?

There you are.

Oh, yes! There's my bag.

*signs*

HENRY!

RIGHT AWAY!

That's right, ma'am.

The hotel has pool and spa services, right? I saw it on the website.

Perfect, it's just what I needed. Now, what time does the restaurant open?

The restaurant is open 24 hours, ma'am.

Awesome! For now I'm going to order my things in the room.

In that case, here's your room access card. I hope you have a nice stay here, Mrs. Brown. And thank you for choosing us.

Oh! Thank YOU, very kind.

Good morning, Mrs. Brown. I am the bell attendant. Let me guide you to your room. I will carry your bag.

Follow me, please.

Thank you so much.

Here you are.

by Samira Sifontes | 30.620.387