Context Approach End Goal Long
You can find this storyboard in the following articles and resources:
How to have Difficult Conversations as a Mentor
By Aaron Sherman
A reality of working with people is the periodic need for difficult conversations. Using storyboards allows the author to more easily predict how the other person will respond due to the conversational nature of the storyboard format. Storyboards are also helpful when mentoring someone: walking them through a difficult conversation to help them see both sides of a situation.
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Storyboard Description
Difficult Conversations Framework: Context - Approach - End Goal
Storyboard Text
- CONTEXT
- How do you think it went?
- I want to talk about __________.
- RESPONSE
- From my perspective the big issue I had was ____________ largely due to ____________.
- DIG DEEPER
- What would you have done differently?
- DEEPER REFLECTION
- I could have done ______________ and also said ______________.
- SHOW THE REFLECTION APPLIED
- Let me try ___________.
- SHOW A POSITIVE CHANGE
- How did it go?
- It went great. I also realized I the same issue with ____________.
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