User story
Storyboard Text
- Login
- Our Website
- login/signup
- www..
- I will join this website.
- Successful
- Browse and Select
- Search
- When are opening and closing hours?
- Communication
- Hi, I would like to make an appointment.
- chat with us
- Bob visits the dental clinic's website and logs in. He already has an account so there is no need to sign up.
- Notification
- I almost forgot about my upcoming appointment
- Bob navigates the website. To find information on the clinic.
- Update/change
- Bob Wants to contact someone on the website so he goes to the reception help desk. He encounters the chatbox and asks to make an appointment.
- Recieve Confirmation
- The user/client will receive reminders on certain topics.
- The user/client can reschedule or cancel appointments if problems arise. Options are available.
- This serves as a notification to confirm the user's information. The user will also receive reminders and announcements through email if otherwise.
- Success !
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