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WHITE HAT

RED HAT

BLACK HAT

GREEN HAT

YELLOW HAT

BLUE HAT

Gathering information, data and facts

showing emotions, feeling and empathy

criticism, caution and alert

Creativity and generating new idea

Benefits and advantage

Controllingsituation and suggesting next step

I am waiting for more than 15 minutes to place a order. none of your waiters are responding.

Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?

I sincerely apologiesfor the inconvenience caused

Is this how you treat your customers?

I completely understand your point sir.

If your employee behaves this irresponsible how do you expect us to come back again

cant you be a bit more cautious while hiring your employees

Thank you for your valuable feed back, we will take your suggestion under consideration sir.

I would suggest to arrange a training session for your employees on customer service

sure sir, we will follow your suggestion.

Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant

I will ensure you and your family have a delightful evening

Thank you

once again I apologiesfor the inconvenience caused and thank you so much for your suggestion

Create your own at Storyboard That

WHITE HAT

RED HAT

BLACK HAT

GREEN HAT

YELLOW HAT

BLUE HAT

Gathering information, data and facts

showing emotions, feeling and empathy

criticism, caution and alert

Creativity and generating new idea

Benefits and advantage

Controllingsituation and suggesting next step

I am waiting for more than 15 minutes to place a order. none of your waiters are responding.

Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?

I sincerely apologiesfor the inconvenience caused

Is this how you treat your customers?

I completely understand your point sir.

If your employee behaves this irresponsible how do you expect us to come back again

cant you be a bit more cautious while hiring your employees

Thank you for your valuable feed back, we will take your suggestion under consideration sir.

I would suggest to arrange a training session for your employees on customer service

sure sir, we will follow your suggestion.

Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant

I will ensure you and your family have a delightful evening

Thank you

once again I apologiesfor the inconvenience caused and thank you so much for your suggestion

Create your own at Storyboard That

WHITE HAT

RED HAT

BLACK HAT

GREEN HAT

YELLOW HAT

BLUE HAT

Gathering information, data and facts

showing emotions, feeling and empathy

criticism, caution and alert

Creativity and generating new idea

Benefits and advantage

Controllingsituation and suggesting next step

I am waiting for more than 15 minutes to place a order. none of your waiters are responding.

Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?

I sincerely apologiesfor the inconvenience caused

Is this how you treat your customers?

I completely understand your point sir.

If your employee behaves this irresponsible how do you expect us to come back again

cant you be a bit more cautious while hiring your employees

Thank you for your valuable feed back, we will take your suggestion under consideration sir.

I would suggest to arrange a training session for your employees on customer service

sure sir, we will follow your suggestion.

Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant

I will ensure you and your family have a delightful evening

Thank you

once again I apologiesfor the inconvenience caused and thank you so much for your suggestion

Create your own at Storyboard That

WHITE HAT

RED HAT

BLACK HAT

GREEN HAT

YELLOW HAT

BLUE HAT

Gathering information, data and facts

showing emotions, feeling and empathy

criticism, caution and alert

Creativity and generating new idea

Benefits and advantage

Controllingsituation and suggesting next step

I am waiting for more than 15 minutes to place a order. none of your waiters are responding.

Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?

I sincerely apologiesfor the inconvenience caused

Is this how you treat your customers?

I completely understand your point sir.

If your employee behaves this irresponsible how do you expect us to come back again

cant you be a bit more cautious while hiring your employees

Thank you for your valuable feed back, we will take your suggestion under consideration sir.

I would suggest to arrange a training session for your employees on customer service

sure sir, we will follow your suggestion.

Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant

I will ensure you and your family have a delightful evening

Thank you

once again I apologiesfor the inconvenience caused and thank you so much for your suggestion

Create your own at Storyboard That

WHITE HAT

RED HAT

BLACK HAT

GREEN HAT

YELLOW HAT

BLUE HAT

Gathering information, data and facts

showing emotions, feeling and empathy

criticism, caution and alert

Creativity and generating new idea

Benefits and advantage

Controllingsituation and suggesting next step

I am waiting for more than 15 minutes to place a order. none of your waiters are responding.

Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?

I sincerely apologiesfor the inconvenience caused

Is this how you treat your customers?

I completely understand your point sir.

If your employee behaves this irresponsible how do you expect us to come back again

cant you be a bit more cautious while hiring your employees

Thank you for your valuable feed back, we will take your suggestion under consideration sir.

I would suggest to arrange a training session for your employees on customer service

sure sir, we will follow your suggestion.

Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant

I will ensure you and your family have a delightful evening

Thank you

once again I apologiesfor the inconvenience caused and thank you so much for your suggestion

Create your own at Storyboard That

WHITE HAT

RED HAT

BLACK HAT

GREEN HAT

YELLOW HAT

BLUE HAT

Gathering information, data and facts

showing emotions, feeling and empathy

criticism, caution and alert

Creativity and generating new idea

Benefits and advantage

Controllingsituation and suggesting next step

I am waiting for more than 15 minutes to place a order. none of your waiters are responding.

Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?

I sincerely apologiesfor the inconvenience caused

Is this how you treat your customers?

I completely understand your point sir.

If your employee behaves this irresponsible how do you expect us to come back again

cant you be a bit more cautious while hiring your employees

Thank you for your valuable feed back, we will take your suggestion under consideration sir.

I would suggest to arrange a training session for your employees on customer service

sure sir, we will follow your suggestion.

Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant

I will ensure you and your family have a delightful evening

Thank you

once again I apologiesfor the inconvenience caused and thank you so much for your suggestion

Create your own at Storyboard That

WHITE HAT

RED HAT

BLACK HAT

GREEN HAT

YELLOW HAT

BLUE HAT

Gathering information, data and facts

showing emotions, feeling and empathy

criticism, caution and alert

Creativity and generating new idea

Benefits and advantage

Controllingsituation and suggesting next step

I am waiting for more than 15 minutes to place a order. none of your waiters are responding.

Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?

I sincerely apologiesfor the inconvenience caused

Is this how you treat your customers?

I completely understand your point sir.

If your employee behaves this irresponsible how do you expect us to come back again

cant you be a bit more cautious while hiring your employees

Thank you for your valuable feed back, we will take your suggestion under consideration sir.

I would suggest to arrange a training session for your employees on customer service

sure sir, we will follow your suggestion.

Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant

I will ensure you and your family have a delightful evening

Thank you

once again I apologiesfor the inconvenience caused and thank you so much for your suggestion

Create your own at Storyboard That

WHITE HAT

RED HAT

BLACK HAT

GREEN HAT

YELLOW HAT

BLUE HAT

Gathering information, data and facts

showing emotions, feeling and empathy

criticism, caution and alert

Creativity and generating new idea

Benefits and advantage

Controllingsituation and suggesting next step

I am waiting for more than 15 minutes to place a order. none of your waiters are responding.

Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?

I sincerely apologiesfor the inconvenience caused

Is this how you treat your customers?

I completely understand your point sir.

If your employee behaves this irresponsible how do you expect us to come back again

cant you be a bit more cautious while hiring your employees

Thank you for your valuable feed back, we will take your suggestion under consideration sir.

I would suggest to arrange a training session for your employees on customer service

sure sir, we will follow your suggestion.

Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant

I will ensure you and your family have a delightful evening

Thank you

once again I apologiesfor the inconvenience caused and thank you so much for your suggestion

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Storyboard Text

  • WHITE HAT
  • Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?
  • I am waiting for more than 15 minutes to place a order. none of your waiters are responding.
  • RED HAT
  • I sincerely apologies for the inconvenience caused
  • Is this how you treat your customers?
  • BLACK HAT
  • I completely understand your point sir.
  • If your employee behaves this irresponsible how do you expect us to come back again
  • cant you be a bit more cautious while hiring your employees
  • Gathering information, data and facts
  • GREEN HAT
  • Thank you for your valuable feed back, we will take your suggestion under consideration sir.
  • I would suggest to arrange a training session for your employees  on customer service
  • sure sir, we will follow your suggestion.
  • showing emotions, feeling and empathy
  • YELLOW HAT
  • Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant
  • criticism, caution and alert
  • BLUE HAT
  • I will ensure you and your family have a delightful evening
  • Thank you
  • Creativity and generating new idea
  • Benefits and advantage
  • Controlling situation and suggesting next step
  • once again I apologies for the inconvenience caused and thank you so much for your suggestion
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