WHITE HAT
RED HAT
BLACK HAT
GREEN HAT
YELLOW HAT
BLUE HAT
Gathering information, data and facts
showing emotions, feeling and empathy
criticism, caution and alert
Creativity and generating new idea
Benefits and advantage
Controllingsituation and suggesting next step
I am waiting for more than 15 minutes to place a order. none of your waiters are responding.
Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?
I sincerely apologiesfor the inconvenience caused
Is this how you treat your customers?
I completely understand your point sir.
If your employee behaves this irresponsible how do you expect us to come back again
cant you be a bit more cautious while hiring your employees
Thank you for your valuable feed back, we will take your suggestion under consideration sir.
I would suggest to arrange a training session for your employees on customer service
sure sir, we will follow your suggestion.
Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant
I will ensure you and your family have a delightful evening
Thank you
once again I apologiesfor the inconvenience caused and thank you so much for your suggestion
WHITE HAT
RED HAT
BLACK HAT
GREEN HAT
YELLOW HAT
BLUE HAT
Gathering information, data and facts
showing emotions, feeling and empathy
criticism, caution and alert
Creativity and generating new idea
Benefits and advantage
Controllingsituation and suggesting next step
I am waiting for more than 15 minutes to place a order. none of your waiters are responding.
Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?
I sincerely apologiesfor the inconvenience caused
Is this how you treat your customers?
I completely understand your point sir.
If your employee behaves this irresponsible how do you expect us to come back again
cant you be a bit more cautious while hiring your employees
Thank you for your valuable feed back, we will take your suggestion under consideration sir.
I would suggest to arrange a training session for your employees on customer service
sure sir, we will follow your suggestion.
Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant
I will ensure you and your family have a delightful evening
Thank you
once again I apologiesfor the inconvenience caused and thank you so much for your suggestion
WHITE HAT
RED HAT
BLACK HAT
GREEN HAT
YELLOW HAT
BLUE HAT
Gathering information, data and facts
showing emotions, feeling and empathy
criticism, caution and alert
Creativity and generating new idea
Benefits and advantage
Controllingsituation and suggesting next step
I am waiting for more than 15 minutes to place a order. none of your waiters are responding.
Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?
I sincerely apologiesfor the inconvenience caused
Is this how you treat your customers?
I completely understand your point sir.
If your employee behaves this irresponsible how do you expect us to come back again
cant you be a bit more cautious while hiring your employees
Thank you for your valuable feed back, we will take your suggestion under consideration sir.
I would suggest to arrange a training session for your employees on customer service
sure sir, we will follow your suggestion.
Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant
I will ensure you and your family have a delightful evening
Thank you
once again I apologiesfor the inconvenience caused and thank you so much for your suggestion
WHITE HAT
RED HAT
BLACK HAT
GREEN HAT
YELLOW HAT
BLUE HAT
Gathering information, data and facts
showing emotions, feeling and empathy
criticism, caution and alert
Creativity and generating new idea
Benefits and advantage
Controllingsituation and suggesting next step
I am waiting for more than 15 minutes to place a order. none of your waiters are responding.
Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?
I sincerely apologiesfor the inconvenience caused
Is this how you treat your customers?
I completely understand your point sir.
If your employee behaves this irresponsible how do you expect us to come back again
cant you be a bit more cautious while hiring your employees
Thank you for your valuable feed back, we will take your suggestion under consideration sir.
I would suggest to arrange a training session for your employees on customer service
sure sir, we will follow your suggestion.
Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant
I will ensure you and your family have a delightful evening
Thank you
once again I apologiesfor the inconvenience caused and thank you so much for your suggestion
WHITE HAT
RED HAT
BLACK HAT
GREEN HAT
YELLOW HAT
BLUE HAT
Gathering information, data and facts
showing emotions, feeling and empathy
criticism, caution and alert
Creativity and generating new idea
Benefits and advantage
Controllingsituation and suggesting next step
I am waiting for more than 15 minutes to place a order. none of your waiters are responding.
Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?
I sincerely apologiesfor the inconvenience caused
Is this how you treat your customers?
I completely understand your point sir.
If your employee behaves this irresponsible how do you expect us to come back again
cant you be a bit more cautious while hiring your employees
Thank you for your valuable feed back, we will take your suggestion under consideration sir.
I would suggest to arrange a training session for your employees on customer service
sure sir, we will follow your suggestion.
Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant
I will ensure you and your family have a delightful evening
Thank you
once again I apologiesfor the inconvenience caused and thank you so much for your suggestion
WHITE HAT
RED HAT
BLACK HAT
GREEN HAT
YELLOW HAT
BLUE HAT
Gathering information, data and facts
showing emotions, feeling and empathy
criticism, caution and alert
Creativity and generating new idea
Benefits and advantage
Controllingsituation and suggesting next step
I am waiting for more than 15 minutes to place a order. none of your waiters are responding.
Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?
I sincerely apologiesfor the inconvenience caused
Is this how you treat your customers?
I completely understand your point sir.
If your employee behaves this irresponsible how do you expect us to come back again
cant you be a bit more cautious while hiring your employees
Thank you for your valuable feed back, we will take your suggestion under consideration sir.
I would suggest to arrange a training session for your employees on customer service
sure sir, we will follow your suggestion.
Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant
I will ensure you and your family have a delightful evening
Thank you
once again I apologiesfor the inconvenience caused and thank you so much for your suggestion
WHITE HAT
RED HAT
BLACK HAT
GREEN HAT
YELLOW HAT
BLUE HAT
Gathering information, data and facts
showing emotions, feeling and empathy
criticism, caution and alert
Creativity and generating new idea
Benefits and advantage
Controllingsituation and suggesting next step
I am waiting for more than 15 minutes to place a order. none of your waiters are responding.
Good evening Sir, heard you wanted to meet the manager. i am the manager. Is there any issue that I can help with?
I sincerely apologiesfor the inconvenience caused
Is this how you treat your customers?
I completely understand your point sir.
If your employee behaves this irresponsible how do you expect us to come back again
cant you be a bit more cautious while hiring your employees
Thank you for your valuable feed back, we will take your suggestion under consideration sir.
I would suggest to arrange a training session for your employees on customer service
sure sir, we will follow your suggestion.
Your food, table setting and ambience is outstanding if you improve your customer service as well it will be a huge benefit for your restaurant
I will ensure you and your family have a delightful evening
Thank you
once again I apologiesfor the inconvenience caused and thank you so much for your suggestion