Telecommunication Scenario
Storyboard Text
- Good Evening! Here at Tony's, we sell Italiam Food. We have a lot of options! What are you thinking about getting today?
- Pizza is a great choice! We have cheese, pepperoni, onions and peppers, as well as sausage. They come in 12 inches, 14 inches, and 16 inches.
- Hi Tony. I would like to order some pizza. I am going to order the 14 inch pizza with just cheese.
- Great choice. One slice of pizza costs $2.50, two cost $5.00 and a whole pizza costs $17.50.
- Great! Your total will be $23.50 and your order will be completed in 25 minutes. Thank you for ordering and thank you for the patience!
- I would like to order one whole cheese pizza please, as well as one slice of vanilla cheesecake Can't go without that.
- When speaking to customers it is critical to speak in a clear and concise voice. You also want to speak in a nice manner. Customer service is so important when you run a business. Sometimes the customer service is either what brings people back, or makes them not want to. Treat your customers with respect.
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