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- Hello guys, today me and my friend john are going to tell some tips on conflict management.
- In our lives our relationships with other people depend on our conflict management skills. Now we are going to learn five skills on conflict management
- The five different types are avoiding, accommodating, competing, compromising and collaboration
- Avoiders deliberately ignore or withdraw from a conflict rather than face it. Avoiders do not seem to care about their issue or the issues of others
- Competitors come across as aggressive, autocratic, confrontational and intimidating. A competitive style is an attempt to gain power and pressure a change.
- Compromisers are willing to sacrifice some of their goals and persuade others to give up theirs,too–give a little, get a little.
- Collaboration generates creative solutions that satisfy all the parties’ concerns and needs.Collaborators identify the underlying concerns, test assumptions and understand the views of others.
- Accommodators set aside their own needs because they want to please others in order to keep the peace.
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