Workplace ettiquette

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MEETING IN THE WORKPLACE
...And that's why I believe that printers are better than papers...
Yes, and why do you think printers would be so helpful to this company?
making eye contact (nonverbal cues)
asking open-ended questions
hand gestures (nonverbal cues)
I have a question about that change she wants to make... I better wait for a pause in her sentence...
waiting to disclose information
... And then, she told me I was unreasonable for buying printers here!
She believed you to be unreasonable for buying a printer at her store? Wow, what was her tone like?
paraphrasing and asking questions for clarification
demonstrating concern through expression
She's really concentrated on telling her sad, personal story... I better not interrupt...
waiting your turn to speak
...and that's why I'll never buy from Staples ever again!
Great story, Janie! I would love to see photos of your ideas, as well as your kids!
brief verbal affirmations
establishing rapport with co-workers
what a rousing conclusion!

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