Hello Mrs. Smith, your puppy, Mr. Wiggles, is doing great and he’s ready to go home.
Jennifer, could you please file Mrs. Smith’s paperwork with the rest of the files.
A client at Jennifer’s co-op placement has just picked up her puppy and Jennifer’s supervisor has asked her to file the paperwork.
While filing the paperwork Jennifer notices the client lives near her and she becomes interested in going to the clients house to visit her puppy.
Wow! I didn’t know Mrs. Smith lives on my street, I should stop by sometime to see Mr. Wiggles.
Files
MRS. SMITHAddress: ~~~~~~~~
Well a lady named Mrs. Smith came into my co-op placement the other day and she has the cutest dog and I read her files and found out she lives right down the road from me. We should go see her dog!
Hey guess what!
Jennifer asks her friend from school to come to the clients house with her to see the puppy.
What’s up Jennifer?
Jennifer breaks confidentiality by not only sharing Mrs. Smith’s personal information, but also by using this information inappropriately by showing up to her house.
There’s Mr. Wiggles isn’t he just adorable.
He is cute, but he would be even cuter as my dog!
Later that night Jennifer’s friend, using the information she has shared to him, goes to Mrs. Smith’s house and steals her puppy.
OH NO! Mr. Wiggles is missing!
Jennifer’s supervisor explains to her that it’s never alright to break confidentiality. No client’s name, address, number, or any other personal information should ever be shared or used for non-business related purposes.
This is why we need to consider confidentiality, we can’t share a person’s personal information with others, and we can’t use it for non-business uses. I’m sorry, but unfortunately I’m going have to end your co-op placement at this point.
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