Gary is surprised to see everyone in the office today. It's very rare that he gets to speak with his sales team, since they are usually out in the city attempting to land new accounts. So, he decides to call a meeting for later that day.
Think Creatively
Your over thinking this
Our strategy works
Defer Judgement
Gary calls a meeting with his sales team, because he realizes some change are needed. He believes his team is good, but that they suffer from a lack of creativity. Worse yet, they suffer from groupthink!
Planned Happenstance
Gary tells his team that even though they aren’t implementing Salesforce.com within their business, they shouldn't collectively dismiss it and go back to their old ways. What happens if our competitors adopt it and we don't have a competitive solution in mind? He states that we need to develop an alternative course of action using the Growth Mindset, so as to brainstorm alternatives more effectively.
Diversity of Thought
Gary explains that they need to defer judgement and be open to all ideas, no matter how crazy they are. He lets them know that he's moving their office to a new innovation lab, because his team is too complacent.
I'm having record sales
While at the innovation lab, the sales team runs into a variety of different people. Each one of them comes from a different background. Through these interactions, the sales team gets an influx of new ideas, so as to brainstorm more effectively .
You see, when Gary moved their office to the innovation lab, he not only gave them the opportunity to meet new clients through networking, but he got his sales team away from groupthink, by exposing them to people who have intriquing viewpoints.
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