My customers are becoming more tech savvy and less likely to carry cash. Cash is my preferred payment method because there are no fees but I feel pressured to accept cards or miss out on sales.______________
Solution Search
I use SumUp to process payments. It works well but I have to pay a 2% fee per transaction. On small transactions this quickly adds up. I also pay for the terminal and there are lots of other fees for things like refunds.______________
Product Discovery
Oh I just foundSwazz
Hafid owns an ice-cream van. His business is seasonal and he needs to accept the most popular and convenient payment methods to maximise sales or miss out.
Product Experienced
All my customers need to do is find my business in the app or scan a QR code.... then hit pay
Around 60% of all UK payments are made using a card.The main benefit of cards are the consumer protections. But for in-person micro-transactions consumers aren't as worried about protections. In over 15 years of trading, Hafid has never had a chargeback filed.
Problem Alleviated
______________shows up at______________
Show a plausible way your user could be introduced to your product/offering. Google? Word of Mouth?
Beneficial Outcome
Wow! This product saved me______________and let me______________
Show a magical solution that largely ignores the bigger question of how the technology works behind the scene.
PAY
After the magic button is pressed, what happens from a customer perspective?
Why is the customer happy? What benefit to them was experienced?
Bolo vytvorených viac ako 30 miliónov storyboardov