Booking is Not ConfirmedPleas try laterIf there any problem contact to Help Center:
Click Here if there problem
9:10 AM
ISTRAHABOOKING.COM
Help Center PageProblem Description :
Send
I have problem with payment , pay but booking not conformed
9:30 AM
Problem List :
IstrahaHelp
Ahmed Alghamdi
Farha Alsheri
Khiled ahmed
9:50 AM
Customer Name :
Problem Description :
IstrahaHelp
Ahmed Alghamdi
I have problem with payment , pay but booking not conformed
The Customer Ahmed Enter Card Information to Confirmed the Booking and to receive the invoice .
10:00 AM
IstrahaHelp
19/4/2024
1-Farah Alshri MasterCard2-Ahemd Alghamdi Visa
Income Money:
Ahemd Receive The SMS from the bank Monay is deduct, But he check his account in Istraha Booking and found the Booking Not Conformed.
10:10 AM
IstrahaHelp
Confirmed Booking
Ahmed Alghamdi (Not Confirmed)
19/4/2024
Farha Alshri (Confirmed )
Ahmed Starting Contact to help center throw the website and writing description about the problem.
10:40 AM
10 : 30 AM
Abdulaziz Check from the list of problem and found new problem.
2:55 PM
Problem List :
IstrahaHelp
Ahmed Alghamdi
Farha Alsheri
Khiled ahmed
Abdulaziz reading and understand the problem, to find solution to the problem.
Statistics of all problems solved today
Good Job
3:00PM
Abdulaziz check from all receiving money it the same day Ahmad was pay, and matching the name of payment and info of booking.
Abdulaziz representative confirms the reservation manually.
Ahmed receive email contain apologie and the invoice of the confirmed booking
At the end of work Abdelaziz Check if there any problem still not solving.
Before Abdulaziz go to home. Provide presentation to has manger that contine statistics information about all the problems was solved and how deal with it.
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