Kawsar
Текст Раскадровки
- Step 1 and 2: Approach and Determining needs
- Step 3: Presenting the Product
- Step 4: Overcoming objections
- Waiter: Hi ma'am, how's your day?Customer: Good, and yours?Waiter: Good as well. What would you like for today?Customer: I would like mystery sushi, and baked potato with special sauce.Waiter: Ok, is that all for today?Customer: Yes.Waiter: Alright, ill bring your food out shortly.
- Step 5: Closing the sale
- Waiter: Here is your baked potato with special sauce on it, and your mystery sushi.Customer: Thank you.
- Step 6: Suggestion selling
- Waiter: How is everything?Customer: The baked potato is WAAY too salty, and the sushi is completely raw!!Waiter: Well, the baked potato is supposed to be a bit salty, and the sushi is supposed to be raw. If you want I can take your order for something else?Customer: No I'm good, I will be taking my business somewhere else. Please get me my tab.Waiter: Of course.
- Step 7: Relationship building
- Waiter: Im sorry that you didn't like the food.Customer: No its fine. How much?Waiter: $50Customer: Ok.
- Waiter: If you want we can still get you something else. We have an AMAZING quesadilla, if you want.Customer: Hmmm, that does sound good, no im good, thank you though.Waiter: Of course.
- Waiter: Again im sorry for the inconvenience.Customer: Its ok, its not your fault, your a sweet kid.Waiter: Thank you. Bye, have a good day.Customer: You too.
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