JULIA: Hi Good Morning! My name in Christianne Julia Acupan , May I interview you?
JHACKIE: Good Morning! yes sure!
JULIA: So First of all, can you introduce yourself? And what is your job right now?
JHACKIE: My name is Jackie Somera, im 33 years old and i live at lot 10 progresso 1st Guadalupe viejo Makati city. And i am working at QBE Insurance in the position of Policy Support Officer
JULIA: Alright, i will ask you some questions. Since you are working what training method did you used when you were just starting work?
JHACKIE: The Training method that i used is E- Learning. For us to be able to understand the insurance backgound, we had trainers who came from Australia to discuss about insurance. Then we have a documentation that we call DTP wherein you can read how to process a certain transaction.
JULIA: And have you developed?
JHACKIE: yes!
JULIA: Is it effective to you? How?
JHACKIE:since the DTP is a step by step process, it helped us to make sure that we don't miss a single step or process in our transactions