Message: Ryan tells katie that he is willing to listen to her about her troubles and that she should only talk about it if she is comfortable
Encoding: Ryan expresses his empathy for Katie's problems and is telling her that he is here for her
Sender: Ryan
It's ok katie, do you want to talk about what is happening at home? Only if you are comfortable about talking about it!
Channel: air/ face to face
Decoding: Katie thinks it is really nice of him to listen to her about her problems
That's so nice of him, he is a really great friend
Receiver: Katie
I feel so bad! I can't believe her sister would do that no wonder she was so sad!
Decoding: Ryan realizes why Katie was so upset and feels bad for her
Receiver: Ryan
Yes, that would be great! ... so basically my mom shouted at my for something my little sister, lily, did and I am really upset about it because I got blamed and in trouble for something my sister did
Channel: air/ face to face
Encoding: Katie tells Ryan that it would be great if she could talk to him about what is happening at home and tells him what is happening and her reason for being upset
Sender: Katie
Message: Katie tells Ryan why she is upset
I AM SO SORRY KATIE! you really don't deserve that! I know I can't really do anything but if you want we can go get your favorite; strawberry ice cream to make you feel better!
Feedback: Ryan tells Katie that he feels sorry for her and tries to make her feel better by offering to go get her favorite; strawberry ice cream.
Channel: air/ face to face
Thank you Ryan, that would be amazing! Thanks for being such a great friend