What??? Maybe this was caused by a computer virus.
What is a computer virus?
A computer virus is a malicioussoftware program loaded ontoa user’s computer without theuser’s knowledge andperforms malicious actions.
What are we going to do now?
Come with me, we will get it repaired!
You think you can fix it?
Thanks, now I know what to do next time.
Of course! I'm a professional. And also, there are many ways to prevent it from happening again. You can get an antivirus, ignore or report suspicious emails, or not clicking suspicious links.
Now John, remember what the technician said, don't click anything suspicious, and always use an antivirus.