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EmmasSmallEngines
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Tekst Storyboardowy
A customer walks into Emma's Small engines excited to buy a new lawn mower. Wendy introduces herself, displaying all the great options available.
With the help of Wendy, Frank finds the mower that will suit his needs. Wendy collects and enter Franks information into the app.
Once purchased Frank waves goodbye to Wendy, excited to try out his new piece of equipment.
Months later Frank walks into Emma's upset. His robot lawn mower has stopped working. He is greeted by William.
William quickly finds Frank's details and schedules a repair. Using details from past repairs, William advises how long it may take.
After a few additional questions Frank leaves the store knowing his robot lawn mower is in good hands.
Concerned but confident, Sarah begins the repair process. Using the app to quickly set her start time.
Noting important details along the way Sarah finishes the job. Marking the end time and finalizing the details of the repair.
An invoice is automatically created that can be printed or saved as a pdf and emailed when the customer comes to pick up his mower.
Wendy greets a customer walking into the store. Frank introduces himself and explain he is here to pick up his mower that was repaired.
Remembering Frank from before Wendy searches for and easily finds the customer using the app.
Accessing Frank's information, Wendy can see the piece of equipment has been repaired and is ready for pick up.
Wendy gathers Frank's mower for him. Fred is excited to see it looking so refreshed.
Inspecting the repair invoice Wendy explains exactly what was replaced and what the final cost is.
Finalizing the transaction Wendy hands over a copy of the repair invoice. Frank leaves with a smile.
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