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Topic 15

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  • Slajd: 1
  • Good morning, Tina. Today I want to introduce you to a fundamental aspect of Salesforce that is crucial for managing and organizing data within the platform.
  • Good morning, Tina. I noticed you seem a bit preoccupied today. Is there something on your mind?
  • Good morning! That’s great! I’m excited to know about that.
  • Good morning, yes, there is. I have been trying to grasp the concept of users, profiles and permission sets in Salesforce, but I find it quite intricate and confusing.
  • We’re talking about Salesforce Objects. There are two main types: Standard Objects and Custom Objects. Standard Objects are pre-defined by Salesforce and include things like Accounts, Contacts, Opportunities, Leads, and Cases. They help support common business processes.
  • Slajd: 2
  • Interesting! But what if our business has specific needs that aren’t covered by these Standard Objects?
  • Good morning, Tina. I noticed you seem a bit preoccupied today. Is there something on your mind?
  • That’s where Custom Objects come in. Custom Objects are user-defined and allow you to tailor Salesforce to your specific needs. You can create them to store data unique to your business that isn’t covered by Standard Objects, ensuring our system is as flexible and relevant as possible.
  • Good morning, yes, there is. I have been trying to grasp the concept of users, profiles and permission sets in Salesforce, but I find it quite intricate and confusing.
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