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Making complaints
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Jenny goes to an electronics store called SoHo because she wants to make a complaint about a phone she bought yesterday.
SoHo Electronic Store
Hello! Good morning. Welcome to SoHo. How can I help you?
Hey!I want to make a complaint.I bought this phone yesterday and it keeps levitating!
That's so weird. I think she is crazy
Ok?... I'm sorry about that? Humm... Do you have the receipt?
Yes!. Here it is. I don't know why this phone is just levitating, that's so weird. Terrible quality! I have to take it with a rope
RECEIPT
RECEIPT
I think, I can give you a replacement...
Are you serious? A replacement?!. I don't want that. I want my money back!
Ok, ok, ok.. Wow! that's scary!, here is your money
Now, you can see, the phone is levitating! I want my money back right now!
Have a nice day? I suppose...
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