Scene 2: After adoption of technology to automate credit evaluations
Oh I see, that's wonderful!
Hello, Mrs Lim! In fact, I do have some questions. How is your company's current procedure for credit evaluations like?
Great question! Currently, the company uses machine AI to help with the evaluations. These technology is used for predictive analysis so we can forecast the client's behavior and assess their ability to pay back the loans. It also basically increase the efficiency of the banking operations, improving customer satisfaction.
Welcome to the company, Ayla! Do you have any questions for us?
Do these technologies help customers obtain their loans more fairly?
Thank you for the insights!
Yep, we also make use of alternative data which is not related to customer credit behavior, to help them obtain the credit score they deserve. Most importantly, it helps to give a clearer picture on their creditworthiness !
No problem!
Your credit profile all seems to check out! Based on your alternate data, you seem to use sustainable electronics items as your water usage and energy consumption is lower than average.
Scene 3: After adoption of technology to automate credit evaluations (Customer's POV)
Great! You are eligible for our preferential green financing interest rate. Enjoy!
I am indeed using energy saving assets for my store!
Hi, I am looking to get a loan to renovate my store.