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My Coca-Cola Freestyle Ice-Story
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That Coca Cola machine looks awesome!
Your total is $13.25... Your order number is 7
I will like to order meal #3 and a LARGE DRINK
Man, I'm thirsty! I definitely have several OPTIONS to choose from.
Ok. First, let me go for some ICE. Here I go.
WHAT THE... !?
Dinner time at Zaxby's Helena, AL (The Coca Cola Freestyle looks cool and definitely drives attention)
Well... That was a LOT of ice! Let me select Low Calories, and then... Ok. Let me try again and... !!??
26 people out of 28 people went for the Coca-Cola Freestyle during the time of observation.
Why I'm using my two hands again? Yeah right, there is ICE everywhere in the tray!
It is nice to be able to mix half regular Coke and half Coke Zero.
46% of the people had problems with ice overflowing.
Cool. I may come back for a refill. Let's wait for the meal now. What was my order number again? number 7? yes, number 7.
35% of the people needed to perform more than one tap in the same option in the touch-screen.
How hard I need to touch the screen?
Most of the people preferred to use two hands instead of one when serving/pouring their drink in the cup.
The average time for customers using the machine was 25 seconds. I didn't observe anyone expressing frustration after using the Coca-Cola Freestyle.
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