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Consumer Awareness - Rights

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Consumer Awareness - Rights
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Storyboard Tekst

  • And I'd like to see what headphones you have.
  • Sure! Let me show you what Isell.
  • Hello there! I'd like to buy a smartphone today!
  • No, no. Thats way out of my budget. Please show me what else you have
  • This iPhone 11 should do for you.
  • Now to you sir, here are the latest trending headphones in the market.
  • But you must have it! Nothing else is comparable.
  • But...
  • Hey! This product does not have the required safety regulation marks on it. In fact, it reportedly has blasted many times!
  • Besides, you are forcing me to choose this product against my will without providing any information on it. This defies my rights as a consumer!
  • Selling me this headphone is against the right to safety. Suppose I purchased the product and was not satisfied, I could use the right to heard to take legal action as well.
  • According to the COPRA Act, consumers have certain rights. Here, you are not giving me my right to choose. Also, you withheld information regarding the product which goes against right to information.
  • Rights? What rights. I buy and sell, that is all that matters to me.
  • The right to redressal could have also been used, then you would have had to compensate for the product using other means.
  • This is why consumer rights have been brought about; to prevent consumers from getting exploited by unfair means and practices.
  • Legal action? I want no trouble upon me.
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