eCounsel Counsellor
Storyboard Tekst
- Let's see what appointments I have this week.
- Oh, I see. Abdul is requesting an appointment on Wednesday at 9:00AM . Let me check my availability.
- Alright, I have some availability later this week. I'll accept the request and send Abdul a message to confirm the appointment.
- The counsellor logs into the online counselling platform and is taken to their dashboard. The dashboard displays her latest upcoming appointment.
- Hi John, this is Ms. Adeline from the counselling service. I received your request for an appointment and I'm available to see you on Wednesday at 9:00AM . Does that work for you?
- The counsellor clicks on the Appointment Management and is taken to the appointment request page and then click a requested appointment to see the details.
- That sounds really tough. Can you tell me more about what's been going on?
- I've been feeling really overwhelmed lately. Between my classes and family stuff, I just don't know how to keep up.
- The counsellor looks at the student's name and the reason for the appointment that the app's page provides and accept the request and send Abdul a message to confirm the appointment.
- Great session today, Abdul. It was good to see some progress on managing your anxiety. I'll write up some notes and add them to your file for our next session.
- The counsellor sends a message via chat to the student to confirm the appointment and provide any additional details, such as the location for the appointment.
- During the appointment, the student discusses their issues and receives support and guidance from the counselor.
- After the session, the counsellor sends a follow-up message to the student to check in and see how they are doing. They also add the session notes to the student's file for future reference.
Over 30 millioner storyboards opprettet