customer care
Storyboard Tekst
- we promise good customer care!
- Yes, so I've been having some issues with my phone, so I've been unable to call over the phone, thank you for taking this up so quickly
- That's perfectly acceptable, as you know phones aren't perfect, nothing is! Anyway what seems to be the problem ma'am. we offer a replacement service with our products when paying the extra £4 a month, if you have paid it then we will be able to offer you a new phone right now and we will take your old one in to refurbish for another customer.
- Hi yes, so I've currently dropped my tv in the lake and was told about warranty. was wondering if you could help me find out about my warranty
- Yes, we will be happy to tell you all about your warranty and how you can get it, mind if we take your information so we can find your account.
- NEW EMAIL ALERTHi yes, so the reviews said your fish was waterproof however when putting it in water it died.
- Hello boss, sorry to disturb just had a weird email from one of our products. just wondering if you can come down and help me about it!
- reply email:Yes, so sorry to hear that the fish wasn't waterproof. However, we never promised our fish to be waterproof. Our product said they had a long-life expectancy. It had explained in the instructions to not put it in water as it can damage the life expectancy. if you have paid the extra £5 from ordering then we can offer a replacement free of charge.
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