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Marketing steps of selling

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Marketing steps of selling
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Storyboard Tekst

  • Step 1: Approach
  • Yeah!!
  • Hey, would you be interested in marketing?
  • Step 2: Determine Customer’s Needs
  • What is it that you want & need?
  • I'm looking for a shop that sells Ice cream. My 7 year old son has a sweet tooth.
  • Step 3: Present Product
  • This is my shop, do you see anything that catches your interest?
  • Omg yesss!!! This is exactly, what I've been looking for.
  • Begin a conversation.
  • Step 4: Overcome Objective
  • As you can see we have a lot to offer here, so what type of Ice cream interest you?
  • Listen to customer’s wants and needs
  • Step 5: Closing the Sale
  • Actually we have a special on the Strawberry Ice cream. The special is a crazy spoon or straw.
  • Mention a product feature and its a benefit to the customerEducate the customer about the product’s features & benefits
  • Step 6 & 7: Suggestion Sell & Relationship Management
  • Listen to the customer’s concernsProvide the customer with details to address their uncertainties.
  • Yeahh!!
  • Well my Son loves Strawberry, but I would like surprise him. Do you have something to go along with the Ice cream?
  • Get the customer’s positive agreement to buyBe patient - don’t be pushy or annoying
  • Awesome sauce! I want the special.
  • Your order will be ready shortly.
  • Suggest items or services that will save the customer money or that will enhance their original purchase Create a way to maintain contact with the customer after the sale
  • Hey! Your Ice cream is ready. Would you like to take a survey to get 50% off on your next order?
  • Of course. Come back again!
  • Yes I'll take the survey & thank you for being, so patient with me.
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