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Investment Scam

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Investment Scam
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  • The story starts with Mr. Thomas, 84,who has been a loyal customer to HSBC for more than three decades now. He had a wife whom he has been taking care of.
  • Knowing that the world was moving faster than ever, Mr. Thomas knew he must be decisive in exploring new things and in welcoming new financial opportunities.
  • 
  • GROW YOUR WEALTH
  • One day, Mr. Thomas was approached by someone who will shape his plans for financial growth.
  • You don’t have to worry about that Mr. Thomas. In fact, you don’t have to do anything. Just send in your investments and we’ll make your money grow for you!
  • Good morning, Mr. Thomas. My name is Harry from Faux Investments and I am coming to you with an investment opportunity on Crypto-currency. I’m sure you’ll find it interesting. 
  • I am indeed into investing. But bitcoins and digital currencies, I don’t know much about that.
  • Mr. Thomas made more subsequent payments over the phone to various countries and for amounts only slightly less than £10,000.
  • Excited to initiate this new financial opportunity, Mr. Thomas immediately called HSBC to process his initial payments to the investment company.
  • No problem at all, Mr. Thomas. This is quite an amount, sir. Do you mind if I ask what the payment’s for?
  • That’s all the information I need, really. I’ll process this for you then.
  • Hi! I’d like to process a payment of £9,990 to Germany please.
  • It is…it is for an investment. For bitcoins. Do you really need more information?
  • The payments Mr. Thomas were processing became more frequent and the amount of the payments just got higher. On some occasions, a few payments caught the attention of HSBC’s fraud team.
  • At one point, the amounts Mr. Thomas have been paying away increased to the point that he can no longer do it on the phone nor online. He needed to visit the branch.
  • He had several more interactions with HSBC but we always missed to ask the right questions. The few who were able to unfortunately did not act.
  • The cycle went on for two years. Within that two years, Mr. Thomas’ wife passed, which his “investment advisors” knew about. They used that information to further encourage Mr. Thomas in continuing and expanding his investments. 
  • Yeah. You did good, Harry.
  • I told you, I got this one.
  • 220 transactions via card, online, telephone and branch… 40 interactions with telephone banking representatives, branch staffs, and fraud departments. Over £1.2 million lost
  • This is based on a true experience of an APP Scam Victim
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