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Check In Hotel Process
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Montāžas Teksta
Good morning, ma'am. Welcome, come in.
Let me escort you to the reception, our bellattendant will take your luggage to the reception.
Alright, sure.
Good morning, thank you.
The client arrives at the hotel
At the reception
Perfect! Where are you from, Mrs. Brown?
Good morning, ma'am. May I help you?
Oh! I see. Your name, please?
Let me see...
Lydia Brown.
I'm from the United States.
Good morning, well, I have a reservation.
Here you are.
Yes, here it is, Mrs. Brown. May I see your passport, please?
*signs*
Perfect. Now, if you could sign here, please.
Yes, that's right.
So, Mrs. Lydia Brown, from the United States... A reservation for three nights. That's right?
There you are.
Oh, yes! There's my bag.
RIGHT AWAY!
Thank you, Mrs Brown. Room 267. Do you have any baggage?
HENRY!
The hotel has pool and spa services, right? I saw it on the website.
Awesome! For now I'm going to order my things in the room.
Oh! Thank YOU, very kind.
In that case, here's your room access card. I hope you have a nice stay here, Mrs. Brown. And thank you for choosing us.
That's right, ma'am.
Perfect, it's just what I needed. Now, what time does the restaurant open?
The restaurant is open 24 hours, ma'am.
Good morning, Mrs. Brown. I am the bell attendant. Let me guide you to your room. I will carry your bag.
Follow me, please.
Thank you so much.
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