Luckily, I know just the way to handle a situation like this. To protect yourself from a phishing attack, you can use a security software. Set it to update automatically so it can deal with any threats. You can also protect you're accounts by setting a multi-step authentication. This will allow you're account to ask for two or more credentials to log into your account
Good morning Linda! From my understanding, you're meeting with me because you want to know how to avoid phishing scams.
Correct! Someone has sent me an email regarding personal information that's not required on the actual website.
Scammers will claim that something is wrong with you're account when there isn't. They'll also try to get you to confirm payment or personal information
Bingo! They'll also ask you to click a link that leads you somewhere likely off of the website
Oh, I'm starting to understand now. So it's just a lie to get information out of you that you usually wouldn't share?
Thank you, but how will I know if someone is trying to scam me or if its real?
If you start to notice unwanted and unexpected software installs then that is a big sign that you've been hacked.
If you do happen to open a scamming email, go to the website identitytheft.gov or scan your computer for malware