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Lisa Hale

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Lisa Hale
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Siužetinės Linijos Tekstas

  • I don't understand how this software works.
  • Working from home is not as fun as I thought it would be.
  • Ugh. I wonder if that ITS Service Desk application still works.
  • I just started this job. I can't ruin my first impression.
  • App Store
  • ITS
  • Download
  • Wow! The application is still here.
  • Download
  • Download
  • Download
  • This is perfect! I can't believe they offer remote sessions now.
  • Appointment type
  • Problem Description
  • ITS Service Desk
  • Current Wait - 15 minutes
  • Name
  • Lisa Hale
  • Operating System
  • Hi! I am having trouble running a new program on my computer and I would really love if someone could give me a walkthrough.
  • Remote Session
  • In-person
  • Windows
  • Mac
  • Cancel
  • Linux
  • Other
  • Phone number
  • Phone
  • Email
  • 123-456-7891
  • Device Type
  • Desktop
  • Laptop
  • Submit
  • Now I can sit back and drink a cup of coffee until they call.
  • Phone
  • Other
  • Hi, Kim! Thanks for calling. I would love your help.
  • Hi! This is Kim from the ITS Service Desk. I was calling regarding the ticket you sent for a remote session.
  • Happy to help! Per your request, we'll start a remote session on your computer!
  • Great!
  • I think I can take it from here! Thanks, Kim!
  • Wow! That makes so much sense. I'm not stressed about work anymore!
  • Fantastic! Feel free to submit another ticket using our app or give us a call if you have any additional questions or concerns!
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