“Yes, I will have a small coffee please, along with some large fries.”
“Hey, welcome to Mano’s, my name is Eric, and may I be able to take your order”
“I will be paying with a card today.”
“Okay, that will be $2.89, would that be cash or card?”
“Ok, make sure that it is prepared quickly.”
“Okay madam, that would be a 5 minute wait.”
After 15 minutes...
“Okay madam,here is your order”
“Ouch! Your coffee was way too much! I want to speak to your manager!”
“I had been burned by this sorry excuse of a worker. I want him fired and I also want another coffee that isn’t too hot.”
“I heard yelling in the front, what happened?”
Oh great, we have an aggressive customer. What should I do to benefit both parties?
“I am incredibly sorry for the inconvenience madam, but I can’t really can’t expect my worker here to be fired because the coffee was way too hot. How about I reimburse you with an iced coffee, one that isn’t too hot, and give you the fries for free while I am at it?
“It is my pleasure to be at your service.”
“Yeah, I guess that would be good. Thank you for being so understanding.”
Sukurta daugiau nei 30 milijonų siužetinių lentelių