Oh, hello Mr. Marcos, it is a pleasure to meet you, my name is Melissa
I am in charge of evaluating the management process of the companies in this area, so tell me a little bit about the management process of the company.
Hello Miss, my name is Marcos and I am the manager of the company.
Oh that's great news, but these products should be dedicated to a young public, if you do that you can be more successful in your sales.
also in the last few days we have been working on creating new products for our company, with the objective of increasing sales.
Yes of course, in our company we have been working a lot on improving quality, implementing standards in the operational areas of the company
Well, the company has to improve advertising and increase the variety of products, propose surveys to young people to know their needs.
You're welcome
I have been thinking about it too, butWhat kind of actions should we do to reach the young audience?
That's a great idea, thank you very much, Miss Melissa.
and tell me when are they going to start improving customer service?
Very well, I have another question Mr. Marcos.
From next month the company will include a free customer service line from anywhere in the country and improve the staff.
Yes, of course, what do you need to know?
Why hasn't the sales staff been improved yet? It is of great importance to train the employees and achieve organizational goals.
Well, training is an investment for both the employee and the employer. It motivates and inculcates new skill and knowledge to the employees whereas helps the organization to retain and create strong employer brand
We have had problems in hiring, many candidates do not fit the profile we need
but we are including several students, this benefits us and we can have possible candidates to work in our company.
I will come back next month to review the changes you made in the management of the company.
See you soon Miss Melissa, it was a pleasure to meet you
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