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- Mr. Luis Cotes, thank you for your invitation. I am aspecialist in Strategic Management of Human Resources and Organizational Behavior and today I have come to evaluate the organization, identifying the current and future needs of the company to achieve the objectives.
- Good Morning
- Miss María Cecilia Borrego, your visit to our company is a pleasure. This company is well known for having the best international logistics. I have worked in this Company for ten years in the accounting area.
- That seems perfect to me.
- Have you been planning a new process improvement inthe storage area?
- Excellent, how often do you evaluate logisticsvariables for decision making?
- We have evaluated the variables on a monthly basis. Ithas really improved the performance of the company.
- Yes, Miss. We have implemented a software of storageprocedures and inventories for a year
- Perfect, as for the distribution of the merchandise,how do they keep track?
- I understand, Mr. Luis, can I see it?
- For years we have used a program for the entiremovement of goods, the distribution chain called AXES.
- Sure, come with me
- Is this
- ROUTING SOFTWARE
- This program is very old
- Yes, Miss.I've been insisting for weeks past. I have beenplanning a new improvement process and have presented this situation twice.
- What is your report?
- ROUTING SOFTWARE
- A new program must be implemented where all movements can be programmed and followed by satellite, that is, in real time. I have analyzed the routes and there are complaints from some customers.
- That seems perfect to me.I'm done in this area. I will take into account everydetail.Oh, keep in mind that if the company does not reducecosts in distribution and transportation, it will face serious problems.
- Well, have a nice evening.
- Thank you for your visit, and every observation
- I've decided to call an urgent meeting.
- Much better, I have scheduled the next visit in two months.
- Thank you for trusting me.
- Thanks all the same
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