Consumer awareness on Consumer Protection Act, 2019
Jago Grahak Jago
what is Consumer Protection Act, 2019?
Consumer Protection Act, 2019 is a law to protect the interests of the consumers. This Act provides safety to consumers regarding defective products, dissatisfactory services, and unfair trade practices.
Who is Consumer and non consumer under Consumer Protection Act, 2019?
A Person Who Buys Any Good Or Avails A Service For A Consideration (not for resale) and A Person Who Obtains The Goods For 'RESALE' Or COMMERCIAL Purpose' Is Not A Consumer.
Rights Of Consumers (i) To be protected against marketing of goods and servicesHazardous to life and property(ii)TO be informed about Quantity, potency, purity, standard and price of goods or services(iii) access to a variety At competitive prices(iv) seek redressal against unfair or restrictive trade practices.
What Are The Rights Of Consumer?
What is the Central Consumer Protection Authority?
Purpose Of The Authority
Central Consumer Protection Authority (CCPA) promote, protect and enforce the rights of consumers. It will regulate matters related to violation of consumer rights, unfair trade practices, and misleading advertisements. The CCPA will have an investigation wing, headed by a Director-General, which may conduct inquiry or investigation into such violations.
What CCPA Can Do?
Purpose Of The Authority
What CCPA Can Do?
Carry Out Investigating'sRecall Of Faulty Goods Or Withdraw ServicesProsecution Of Defaulters.Discontinuation Of The Unfair Trade Practice.Discontinue Misleading Adsimpose penalties on Manufacturer/Celebrities Of Misleading Ads.
Promote, Protect And EnforceRights Of Consumers
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