Coffee Shop
Siužetinės Linijos Tekstas
- Customers are increasingly complaining about having to wait too long for their coffee at a coffee shop - how can they fix this problem?"
- there are complaints and continued customer dissatisfaction
- Customers are increasingly complaining about having to wait too long for their coffee at a coffee shop - how can they fix this problem?"
- How many complaints are we getting that relate to the problem
- Customers are increasingly complaining about having to wait too long for their coffee at a coffee shop - how can they fix this problem?"
- What are we missing?
- When wearing the blue hat groups would be asking themselves things like:
- Customers are increasingly complaining about having to wait too long for their coffee at a coffee shop - how can they fix this problem?"
- What are the ways in which this idea can improve
- When wearing the white hat groups would be asking themselves things like:
- Customers are increasingly complaining about having to wait too long for their coffee at a coffee shop - how can they fix this problem?"
- When wearing the green hat groups would be getting super positive and innovative. They will be looking for fresh ideas that may be outside the box. They might try to answer questions like:
- Customers are increasingly complaining about having to wait too long for their coffee at a coffee shop - how can they fix this problem?"
- Will this go wrong in practice?
- When wearing the yellow hat groups would be optimistic, thinking of all good things that will arise from the solutions they uncovered in the previous green hat round. For each idea, they might try to answer questions like:
- When wearing the red hat groups will be throwing out all their negative gut feelings. For each green hat idea, they might try to answer questions like:
- What things could go wrong?
- When wearing the red hat groups will be using their logical brain (frontal lobe) to consider negative aspects of ideas, but from a logical standpoint. For each green hat idea and red hat negative, they might try to answer questions like:
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