Lisa Hale
Testo Storyboard
- I don't understand how this software works.
- Working from home is not as fun as I thought it would be.
- Ugh. I wonder if that ITS Service Desk application still works.
- I just started this job. I can't ruin my first impression.
- App Store
- ITS
- Download
- Wow! The application is still here.
- Download
- Download
- Download
- This is perfect! I can't believe they offer remote sessions now.
- Appointment type
- Problem Description
- ITS Service Desk
- Current Wait - 15 minutes
- Name
- Lisa Hale
- Operating System
- Hi! I am having trouble running a new program on my computer and I would really love if someone could give me a walkthrough.
- Remote Session
- In-person
- Windows
- Mac
- Cancel
- Linux
- Other
- Phone number
- Phone
- 123-456-7891
- Device Type
- Desktop
- Laptop
- Submit
- Now I can sit back and drink a cup of coffee until they call.
- Phone
- Other
- Hi, Kim! Thanks for calling. I would love your help.
- Hi! This is Kim from the ITS Service Desk. I was calling regarding the ticket you sent for a remote session.
- Happy to help! Per your request, we'll start a remote session on your computer!
- Great!
- I think I can take it from here! Thanks, Kim!
- Wow! That makes so much sense. I'm not stressed about work anymore!
- Fantastic! Feel free to submit another ticket using our app or give us a call if you have any additional questions or concerns!
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