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CoPilot Fairfield County Case Study

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CoPilot Fairfield County Case Study
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  • What Challenges Does Your Agency Face?
  • Heather explaining life before CoPilot. She dives into her challenges and problems she has as well as her staff has.
  • Jackie explaining her problems while in the car. We will have fading images of file folders stacked up.
  • Stephanie Davis explaining her biggest challenge is not knowing what will happen day to day.
  • What Were You Looking For in a Mobile Solution
  • Heather explains that when looking for a solution their criteria was that if had to be mobile, but also work hand in hand with the document management software used in the agency.
  • Overlay image of Jackie interacting with family and Stephanie handing Jon paper forms.
  • Heather tells us that they were looking for a solution that would allow the workers to be more efficient but also allow them to spend more time with the families.
  • Heather tells us that she felt that if they did not get on board with utilizing technology in the workplace then they would get left behind.
  • Heather tells us that they ultimately chose Northwoods because our solution had been installed in the Child Support agency and they had a fabulous experience but also because we were professional.
  • How has the CoPilot Solution Helped You?
  • Stephanie tells us that CoPilot cuts down on time, she can email from the tablet, and do things in a times moment. She shows us by filling out a form and taking a picture on the tablet.
  • Heather explains that in this economic time, all government agencies have to look to do more with less. Compass CoPilot does this for us.
  • Stephanie explains how awesome it is to be able to just grab the tablet and go without worrying about lugging around tons of files. Here she will showing how easy it is to pack up and go!
  • Heather states that she has a lot of feedback from the workers about the solution. She is most often told from the workers that they are less stressed at the end of the day.
  • Jackie lets us know that CoPilot cuts down about 80% of her time doing work and has significantly changed her life. We will overlay this with an image that fades out of her smiling and playing with children.
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