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2.Hello, I have a reservation. It’s under the name of Nowak.
4.Certainly. N-O-W-A-K
3.Can you spell your name, please?
1.Good afternoon. Welcome to the Grand Hotel. How may I help you?
6. That’s right. Can I have a room with a view of the ocean?
7.Let me check… Yes, we’ve got one room available.
5.A single room for two nights. Is that correct?
8. Perfect. How much is the charge per night?
10. What’s included in the cost of accommodation?
11. A buffet breakfast, a car park and if you need, you can use a hotel safe.
9. It’s 30 euros.
12.What time do you serve breakfast and other meals?
15.That’s OK. What will I have in my room?
13.You can eat breakfast in the lobby from 8 till 10 a.m., dinner from 1 to 3 p.m.
14. and we also serve supper from 6 – 8 p.m. but it’s not included in the price.
17. Fine. What room am I in?
16. We provide air-conditioning and a wake-up call.
18. Room 329. Here’s the key.
21. Thank you. See you.
20. Enjoy your stay at the Grand Hotel.
19. To get to the room, take the lift up to the third floor.
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