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- Thank you, Doc.
- Good day, Mrs. Jefferson, I am Dr. Santiago, a oncologist. Please take a seat. (Nomination)
- I think that I have a breast cancer on my right breast.
- So what are your concerns ma'am? (Restriction)
- I felt some big lumps under my armpits and its very irritating when I go to sleep on my side and its also very itchy .
- May I know what have you been feeling this past few days? (Topic Shifting)
- Okay. Will you please allow me to check that area? just to feel if it is something we must really worry about. (Turn-taking)
- Sure doc.
- So lets go back. Now that I have check it, we must do a ultrasound so that we can see how big it is and how deep is it attached. (Topic Control)
- Do I need to get ultrasound now? I mean by this week ? it really concerns me as to how will the process be.(Repair)
- I will wait for your text then. Thank you again Dr. Santiago and have a great they goodbye.
- No worries ma'am, we are gonna schedule your appointment to Dr. Lee this week it would be just a few minutes and its done. I would just give you some medication to apply and your good to go! (Termination)
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