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This place is always a mess, no matter how many times I tell them to clean up. No one listens to me.
Go figure, Mom is complaining about the house again.
When she yells at us, I never know what she wants.
Mom overhears her kids talking about her yelling.
Hmm, how can I express myself so that my family understands why I get mad when the house is a mess..
I know! I can utilize the NVC Process!
Kids, when the house is a mess, I feel very frustrated because I have a lot going on at work and it would be nice to come home to a clean house.
What I need from you is to help keep the house tidier and you can do that by picking up your backpack, purse and other items in the living room.
Sure, Mom! I had no idea you had a lot going on at work and that the house was causing you extra stress.
I would help to help, Mom! It's nice to know exactly what we can do to help you so you don't feel frustrated at home.
Wow, Cosmo...I can't believe that worked. The house looks great, and I feel satisfied that I didn't have to yell to get my point across.
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