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Storyboard Tekst
yes i would like an oil change
Step 1 - Approach
hey how can i help you
i would like the best you have
step 2- determine customer needs
yes sir we have a wide selection for you guys
that is amazing
step 3- present product
heres our platnium full synthetic
step 4/ step 5 overcome objections / closing the sale
well thanks ill take it
whats the gold at the bottom will it hurt my car
alright it will be ready for you in 15 too 20 mins
no that is too keep your motor running fresh and too prevent rust
step 6- suggesting selling
why thank you i would love one of those
would you like a tire rotation 12% off
hey dont mind if i do
step 7- relationship management
hey enter your number for the sweepstakes give away
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