Hi! I was looking to find some comfortable slippers for my 3 year old daughter.
Hello! How may I Help You ?
Step 2 - Determine The Customer Needs
Are you looking for something fun and creative or plain ?
She is only 3 so let's do fun and creative !
Step 3 - Presenting The Product
We have these cute taco booties, they are very comfortable and cute . They can be easily washed and air dried. They can keep her feet warm and they have grips so it's not easy for her to fall.
They're perfect ! The grips are great because she loves to run.
Greet the customer and ask them is they need help.
Step 4 - Over Coming Objections
They are only $19.99 and they are made of thick wool that is hard to be worn down !
Helping the customer observe.
Step 5/6 - Close The Sale
would you like to get 20% off your next purchase by signing up on the rewards membership today ?
yes that would be great !!
Presenting the product to the customer, trying to see if they like it.
Step 7 - Suggestion Sale
Salesperson : Hi just checking back with you about the slippers, how are they ?Customer : I love them, thank you again !
Giving the customer good details about the product.
How much are these taco booties ? Are they long lasting and durable ?
Cashing the customer out and promoting a sale.
Checking in with the customer for good feedback about the product.