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Hi Charlie. How's it going today?
Hi Frank. I'm not too happy right now because I just bought this phone a week ago, and now it does not work.
Ma'am...I bought this phone just last week. I have had many problems with it, and now it won't even turn on any more.
Unfortunately that is NOT my problem sir. We don't deal with those problems. We just sell the phones.
What do you mean it's not your problem? You sold me the phone, and now it's not working!
It's not my fault that you bought the phone. You could have gone somewhere else!
Where is your manager? I want to speak with him or her now! You clearly do not know how to treat customers!
And you clearly do not know how to talk to people! My manager cannot help you either!
Just go get your manager or you will regret treating me with this terrible customer service.
Mr. Charles, could you come here please? This man is threatening me.
Sir, Lisa already told you that we cannot fix your phone. Did you threaten her?
This is unbelievable customer service! I will be reporting you both!
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