Decision Making The Comic Strip
Storyboard Tekst
- DELIVERY CAR CRASH
- I will have to inform my Supervisor!
- SUPERVISOR REPORTS TO MANAGER
- Miss Jones, there has been an accident on route with our delivery agent!!
- Oh No! We will have to make a new arrangement
- BRIEF STAFF MEETING
- Hello Everyone! Unfortunately our delivery agent has been in an accident...
- I will inform you of our way forward. We must deliver the meals to our clients
- Oh No! That's terrible news!
- MANAGER'S THOUGHTS ON HOW TO START SOLVING THE PROBLEM
- I recently went to an Employee management workshop. I can use the DECISION MAKING PROCESS to assist in this situation.
- STEP 1: IDENTIFYING THE PROBLEM
- Our problem is that a catered meal to be delivered for a wedding reception has been compromised due to accident on route to the location.
- I must first get information on the issue at hand from the driver. Is he able to deliver the meal? I must also inform our clients of the great inconvenience.
- STEP 2: GATHERING RELEVANT INFORMATION
- Caterers: We regret to inform you that your meal has been compromised in transit due to our courier being in an accident.Clients: What?!! This is of great inconvenience!! Please fix this issue immediately.
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